How do I place my order?
Simply select from the given package and click on 'Order Now'. Fill in the small form and pay via credit card through available payment methods.
Place your order with Senior Design Consultant:
You can also contact our design consultant through live chat or calling our hotline anytime. The consultant will help you select the appropriate package for you and will also help you in making payments. Once you have made the payment Logo Victoria starts working on developing your designs.
What do you charge for your logo design services?
Logo Victoria has different packages for logos, website, stationery and animated videos. Logo Victoria charges on basis of your selected package. Each project is charged 100% up front to start with project. You can get more details about our pricing by visiting pricing page.
How long does it take?
Logo Victoria ensures to deliver in best possible time Logo Victoria guarantees in our packages. If you do not receive any response in the given time period, please contact our customer support.
What does Rush Delivery mean?
Using our rush delivery option, you can see your initial logo design concepts within 24 hours. An additional fee according to the package will be added to your order.
What if I didn’t like the design?
We’ll start off by giving you multiple design concepts. Keep in mind that the design process is highly iterative and collaborative, so we send you the initial designs, we’ll ask for your feedback to make the designs even better.
Usually, our clients ask us to tweak colors, fonts and layout. Sometimes, they even ask us to combine the top half of one concept with the bottom half of another.
Whatever the revision, big or small, we’ll continue to revise your design until it’s absolutely perfect.
How Many Revisions I can avail?
Most of our packages come with unlimited rounds of revision, although you can ask to revise your designs as per your selected package. We aim to keep our customers satisfied and we will make changes/revisions until you are agreed and satisfied with your logo design.
What are the payment methods?
Customers can pay via any of the following methods:
- Credit Cards (Mater, Visa, American Express, Discover of any bank)
Can I submit my own ideas for my logo?
Yes. You are welcome to send in your ideas and our team of designers will incorporate those in your logo. You can submit your ideas in your creative brief while placing the order.
How will I receive my final files? Is CD delivery available?
You can always download it through email which you will be receiving from your dedicated account manager from firstname.lastname@example.org
Do I own the copyrights of the design of my logo?
Yes. Logo Victoria transfers 100% ownership rights of your logo to you. You can use it however you want to without seeking any permission from us.
Can you redo / improve my existing company logo?
Yeah! Logo Victoria has a separate redesign package for customers. When you show us your current logo our creative director analyzes it according to your need and totally revamps the old design after making improvements in that.
Do you do business cards & letterhead design?
Yes we do Stationery and Brand Collaterals designing. Letterheads, business cards, envelope and banner designs package can be found under the section of Branding.
Do I have the freedom to edit my business cards and stationery?
Definitely. You can either change or edit the size or design of your business card and other stationery items via using Adobe Illustrator or Corel Draw. Logo Victoria provides final file sin multiple formats allowing you to change the design as your need.
What is a Content Management System (CMS) based website?
Content Management System allows you to create a website where you can change, edit or manage the content of the website on your own. You're allowed to edit or replace the pictures on the website even without creating a new page, sometimes. No programming knowledge is required to get the hold of CMS based website.
What is E – Commerce website?
E – Commerce offers you the power to sell or buy products online. Logo Victoria create basic as well as extended E – Commerce websites to facilitate your business. Basic E – Commerce is where you get to display only a few products and services online with a simple check out option. While in extended e – commerce option, a complete solution is provided for your online store.
Is domain registration and hosting services being provided in your packages?
Yes, Logo Victoria offers domain registration and hosting services to our customers. Some of our packages include free domain registration. Time duration for hosting services differ in every package from 6 month hosting to 12 month hosting as well.
What is the benefit for explanation animation?
Explanation Animation allows you to embed the video on your site helping your brand to boost sales. It will build your brand resulting in great social activity.
Can I choose my own voice – over talent?
It is advised that you use our own voice - over talents as they're more experienced and well versed in different languages. Logo Victoria will provide you with several voice samples – including both male and female – for you to choose the most appropriate one for your video.
Can the video be ordered in multiple languages?
Yes, the video can be ordered in multiple language' but it will take approximately two weeks to complete the it because its translation of the voice – over text, recording of the narration and the editing adjustment of the video is a critical stage. Also, the charges would be extra for this depending on the style of the video.
Who hosts the video?
Two options are available for hosting your video; first is Logo Victoria host it on our channels i.e. YouTube or Vimeo which will help us reach potential clients. Second is, you can host the video on your website if you've the storage space.
Your website says unlimited revisions, is it really so?
We do offer unlimited revisions until you find the perfection you are looking for in your logo. After all it’s your brand image and we’d be glad to assist you in achieving your vision.
Can I present my ideas and you could work on them for me?
Definitely. Your ideas and suggestions is what will enable us to make your logo according to your liking. You can let us know your ideas and we will try to execute your vision to its best.
Who will have the owning right of the logo? How does it happen?
Once you finalize the logo and pay us for the services, you would be transferred the copyrights. Logo Victoria does not reserve any rights on logos that are paid for already.
Can you mention a slogan or some text in the logo?
Definitely. Send us over the text you wish to have in your logo and we will do it for you.
My logo pixelates when it’s printed or enlarged? Can you convert it into vector format?
Indeed, we would be requiring the image and a live web link if possible. We will look it over and advise you the turnaround time based on the complexity of your current design.
I own a small business and operate it out of my backyard? Do I really require a website?
Your website is your online marketer that’s accessible round the clock globally. You are empowering your customer by letting them choose your service sitting in the comfort of their own houses. Regardless the rise and scale of your business, a website is bound to make it grow and flourish.
Would you configure email accounts for my website as well?
Yes. We can do that for you. We will set up email accounts ending with your domain’s name so you have professional email accounts for your business.
When will I get the copyrights of my website?
Once the development is created, we deliver a complete website to you and transfer the copyrights.
Can I manage my website?
If your website is CMS, you can definitely manage, edit and delete your website pages using a user-friendly interface.
Do you have experience in my particular industry? Do you have any past clients from my industry?
You can check our portfolio to see if we have worked with a similar company. We are experts in what we do regardless of the industry or fields. We have had clients from the field of technology to health care, retail and education etc. If you don’t see a company you recognize, we still think we can do splendid work for you. Logo Victoria approach towards work is unique and effective. We study each and every one of our client thoroughly before devising a strategy for them keeping in mind their image, goals, industry trends and current position in the market.
Why waste the money on other mediums? Why not just the online marketing, it is the most beneficial one anyways, ain't it?
Social media revolution is indeed a thing and it’s happening all around us but it doesn’t change the fact that people do go offline. This is the reason your marketing efforts should be spread across all mediums and not just focused on one area. Think about the giant businesses, are they only marketing through their online channel? No. That’s because marketing across all mediums is essential to reach your target audience. However we get that it’s not always affordable to shoot your brand through all channels right away. Logo Victoria Designs can always work around your budget and devise an effective marketing plan according to your affordability.
I already have a brand and loyal consumers. I just need a little tweaking of my brand? Can you guys do that for me?
Most definitely. Our branding experts excel in rebranding and breathing new life into dead brands. You would need to share your current brand and we will proceed from there.
What am I supposed to do? What would be my role during the entire process?
You can rely on us for completing your work on promised deadlines and we expect the same timeliness from our clients. If a client does not get back to us within 21 days, we reserve the right to cancel the project at client’s expense. We understand that some major thinking and decision making is involved in making branding decisions however you can ask us for more time but in the event of client being non-responsive, we will stop the project after the advised time period has passed.
How do I know that you would not run away with my money and mid-project?
Logo Victoria Designs is not a flight risk, you can check reviews from our happy clients here and you can also follow us on our Facebook page and Instagram to know us better